Now Accepting Custom Cookie Orders For May Through June!

FAQ


Q: Where is Maya Rita Bakes located? 

A: We are located at 101 E 1st Lowell, NC 28098

 

Q: What is Maya Rita Bakes' phone number?

A: 704-860-1179

 

Q: Does Maya Rita Bakes ship out orders? 

A: Yes! We are currently offering shipping on holiday/seasonal orders and custom orders! When filling out a custom order inquiry, notify us of the need for shipping and we will discuss details! 

 

Q: How do I place an order?

A: Please fill out a custom order inquiry found on the tab above.

 

Q: How much are your cookies?

A: Prices can be found on the prices tab above.

 

Q: How much notice do I need to give for ordering cookies?

A: Custom cookies requests typically need to be placed 3 - 4 weeks in advance. We tend to get booked up 2 months in advance, so place your orders early! You can find updates by following us on Facebook *LINK*, Instagram *LINK*, or by joining our newsletter *LINK*.

 

Q: Can I place a cookie order if I do not know my theme yet?

A: Yes! Please submit an order inquiry form! 

 

Q: Can you provide nut-free or gluten-free cookie options?

A: Unfortunately, we cannot at this time.

 

Q: Where do I pickup my cookies?

A: Maya Rita Bakes Storefront - 101 E 1st Lowell, NC 28098

 

Q: When is payment due?

A: Orders must be paid in full upon request confirmation to hold your spot. 

 

Q: Can I freeze your cookies?

A: Yes! The cookies freeze very well!  To freeze the cookies carefully place them in a tub or ziploc (if using a ziploc we recommend putting a cookie sheet under it for stability).  Rather than stacking them on top of one another, try stacking them on their sides. If your cookies are packaged in a box you can simply leave them in there and put the box in the freezer. You will then take them out of the freezer the night before you'll be needing them.  DO NOT open the container or ziploc until the cookies are completely thawed. This is the most important step, opening the container may cause condensation and will ruin the cookies.